Please read the information below about our increased health and safety precautions during the COVID-19 pandemic.
What should I expect BEFORE my appointment?
What should I expect when I arrive for an appointment?
What happens between appointments?
IMPORTANT
If you are experiencing fever or respiratory symptoms, such as dry cough and flu-like symptoms, you are encouraged to stay home and switch your appointment from in-person to telemedicine or reschedule your appointment to at least 14 days after the start of symptoms.
If you are a person in the "at risk" category, please call before scheduling an appointment to assess whether telemedicine or in-person visits are appropriate for you at this time.
Our clinic is not equipped to appropriately handle respiratory emergencies and does not conduct testing for possible coronavirus. Please call your physician, your nearest urgent care facility, or 911 if an emergency. For more information about COVID-19, click here.
What should I expect BEFORE my appointment?
- If you are a *new* patient, you will be emailed forms to complete. All forms, including the COVID-19 pre-screening form must be completed prior to your appointment.
- If you answered "yes" to any questions on the pre-screening form, you will receive a phone call, email or text to discuss your responses. If necessary, your appointment may be rescheduled or switched to telehealth.
- Appointment cancellation fees have been waived at this time.
What should I expect when I arrive for an appointment?
- You must wear a face mask at all times once you have entered the building.
- You must wash or sanitize your hands when you enter (and exit) the clinic. An automatic hand sanitizer station is on the wall below the reader board at the entrance of Wilson Park Building. If you prefer to wash your hands before entering Suite L, wheelchair accessible restrooms are available on the first and second floor of the clinic - please text me to receive the entry code for the restrooms.
- Suite L is located on the 2nd floor of the building. We ask that you always maintain a physical distance of at least 6 ft from others.
- You'll be screened with a temperature check upon arrival at Suite L. Per CDC guidelines, we cannot treat patients in our space if the temperature is 100+ Fahrenheit.
- There will be a sanitized tub in the treatment room for your personal belongings.
- If the treatment room door is closed, please have a seat in the front waiting room. A HEPA filter is always on in this room.
- Contactless payment option is available. Credit/Debit cards are accepted as well. No cash or checks are accepted at this time.
What happens between appointments?
- Appointments are gapped with a 15 minute turn over time to allow for thorough disinfection of the entire clinic.
- Treatment room disinfection between appointments has always been priority. Treatment room sanitization remains the same: linens are stripped and the pillows/bolsters and treatment table are disinfected with high medical grade disinfecting wipes. The air purifier is set to High with UVC disinfection on (this is on during your visit at a lower setting due to noise level).
- All tools used during treatments, chairs and the tub holding your belongings and high touch surfances (door knobs, tables, etc) are disinfected with high medical grade disinfectant wipes.
IMPORTANT
If you are experiencing fever or respiratory symptoms, such as dry cough and flu-like symptoms, you are encouraged to stay home and switch your appointment from in-person to telemedicine or reschedule your appointment to at least 14 days after the start of symptoms.
If you are a person in the "at risk" category, please call before scheduling an appointment to assess whether telemedicine or in-person visits are appropriate for you at this time.
Our clinic is not equipped to appropriately handle respiratory emergencies and does not conduct testing for possible coronavirus. Please call your physician, your nearest urgent care facility, or 911 if an emergency. For more information about COVID-19, click here.
